Arktos Recordings Limited
Return Policy

Customer may return a purchased disc in either opened or unopened condition via the following procedure and providing it meets the following criteria.

1. The wrong item was sent to you by our shipping department.
2. The disc received was or is physically defective or will not play in your player
3. A Return Goods Authorization must be obtained prior to return of the disc. A request for a RGA may be made on line or by phone.
4. No goods will be accepted without a prior RGA. Goods received without and RGA will be returned to sender unopened.
5. Goods must be returned prepaid to our offices and the RGA noted on the outside of the package.
6. The defective or damaged disc sent to us in the above manner will be replaced at no additional charge and forwarded prepaid to the customer.